FOLLOW THESE EASY STEPS AND YOU’LL BE ALL READY FOR A TROUBLE-FREE ONLINE LESSON!
Sign up – it’s free (and who doesn’t love a brilliant freebie?!)
You will see the option Sign up, It’s Free. Click on this and download to your device. Please ensure your child only uses their initials as their profile name. We strongly advise this in the interests of safeguarding your child.
All done? Great! It should look a little like this:
We will send you a code to type in to the Join A Meeting Option before your lesson begins. Type it in, here:
Great! You’re all set for your lesson! Please make sure you allow microphone and video and that your setting on Zoom is not on mute.
Ensure you are using Google Chrome as your web browser (many of our users have Microsoft Internet Explorer or Safari as their browser). Online whiteboards will not work with these browsers.
If you do not have Google Chrome, please go to
Our online whiteboard only works with Chrome
Check out www.bitpaper.io. This is the whiteboard your tutor will use for your child’s lesson. There’s no need to do anything other than copy and paste the link your tutor will send you, but if you want to have a play around with it (we advise it), go to the link above!
All done? Wonderful! That’s it!
Shortly before the session is due to begin, your tutor will email you the access codes for your lesson. All super-easy, just click on the link and your tutor will see you there!
If you have any queries, please email firstname.lastname@example.org
Look forward to learning with you soon!
Sarah and The Signature Tuition Team
PS You will be sent all of the resources from your lessons to you via email after the lesson so that you can continue your revision in your own time!
TROUBLE SHOOTING TOP TIPS
Restart your computer before the lesson.
Use a direct link to the internet.
Turn off WIFI on all other devices.
Ensure you have an up-to-date browser(Chrome is needed for BitPaper)
Visit the web site platforms in advance, familiarise yourself with the page and bookmark it.
Ensure all other windows, applications and tabs are closed.
If you are using a laptop or portable device ensure the battery is fully charged.
Check your audio and video before the session.
You may need paper and something to write with.